Testimonials

Customers from all over the UK have enjoyed great experiences with mixed music on-hold and marketing - from both sides of the handset.


The companies

"In any kind of business, communication is king. I have run my own business now for 15 years and have the same keen commitment to all my clients today as i did on day one. The service you provided was second to none - i approached a number of companies to provide me with a new on-hold disc however you were the one who provided the most efficient service and came up with the goods within your stated time scales. An excellent service and a very professional product that supports the image of our business. I will be recommending on-hold marketing and Keep Holding to all my business associates."

"Having some 300 calls a day, and average hold time of 3 minutes, we felt it necessary to offer our clients some form of information service to educate and promote our services. One area we solely promoted using our on hold service was promoting our website. Since installing, our internet sales have seen a 400% increase, and a number of customers are now buying other products they previously didn’t even know existed!"

"Accountancy isn’t just about numbers. We needed to be able to cross promote our other products to new and existing clients, and also offer a first class customer service to them too. On-hold marketing has proved cost effective and successful, and would recommend this an excellent addition to businesses marketing plans."


The callers

“Nowadays I use online banking as it's hassle free. I found out about this service from a message I heard whilst on hold. The message told me to ask the operator about an easy way to register, and I did. I wouldn’t have heard about this service any other way as I never read junk mail.”

"I work for a large mortgage company with various sites around the UK and there's an on-hold system installed on our internal phone network. We always complain that communication between departments is poor, but this has been great to make us feel more 'included' in the company. I don't really read the intranet pages, so hearing about staff news and social initiatives while being transferred to a colleague is great."

What next? From here you may find our Frequently Asked Questions section useful for explaining a bit more about how we can work with you. If there's anything you want to talk to us about now, please jump to the Contact page.